Terms & Conditions

Last updated: January 2026. These Terms & Conditions govern your use of ku988 and constitute a legally binding agreement between you and the platform.

1. Introduction and Acceptance

Welcome to ku988, Bangladesh's trusted online gaming and betting platform. These Terms & Conditions ("Terms") set out the rules and regulations for using the ku988 website, mobile interface, and all associated services. By registering an account, depositing funds, or placing any wager on ku988, you confirm that you have read, understood, and fully accepted these Terms in their entirety.

ku988 reserves the right to amend, modify, or update these Terms at any time. Any material changes will be communicated through the platform or by email. Your continued use of ku988 following the posting of revised Terms means you accept those changes. If you do not agree with any part of these Terms, you must cease using the platform immediately.

2. Eligibility Requirements

To open and operate an account on ku988, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. ku988 strictly enforces the 21+ age policy and will request identity verification documents during account registration or at any time thereafter.
• You must be accessing the platform from a jurisdiction where online gaming activities are not explicitly prohibited by applicable local law. You are solely responsible for determining the legality of online gaming in your jurisdiction.
• You must provide accurate, complete, and truthful personal information during registration. Providing false information constitutes a breach of these Terms and may result in account suspension or permanent closure.
• You must not be registered as a self-excluded player on ku988 or any affiliated platform, and must not have had a previous account closed due to fraudulent activity, bonus abuse, or violations of these Terms.
• You must be acting on your own behalf and not on behalf of any third party. Opening an account for another person or allowing another person to use your account is strictly prohibited.

3. Account Registration and Verification

Each user is permitted to hold only one active account on ku988. Creating duplicate accounts, whether using the same or different personal details, is a violation of these Terms and may result in the forfeiture of all funds held across those accounts.

• ku988 operates a Know Your Customer (KYC) verification process. You may be required to submit a valid national ID card, passport, or driving licence, along with proof of address (utility bill or bank statement dated within the last three months).
• ku988 reserves the right to request additional documentation at any stage, including during a withdrawal request. Failure to provide satisfactory documentation within the stipulated timeframe may lead to account suspension.
• You are responsible for keeping your account credentials strictly confidential. ku988 will not be liable for any losses resulting from unauthorised access to your account due to your failure to maintain the security of your login details.
• If you suspect unauthorised access to your account, you must notify our support team immediately at [email protected]. ku988 will investigate and take appropriate action, which may include a temporary freeze on account activity.

4. Deposits and Withdrawals

ku988 supports a range of popular Bangladeshi and international payment methods to make depositing and withdrawing as convenient as possible for our players.

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts apply and are displayed within your account dashboard.
• Withdrawals will be processed only to the same payment method used for the most recent deposit, and only to accounts held in your own name. Third-party payments are not permitted under any circumstances.
• ku988 aims to process approved withdrawals within 24 to 48 hours, subject to completed KYC verification. Processing times may vary depending on your chosen payment provider and Bangladesh Standard Time (BST, UTC+6) working hours.
• ku988 reserves the right to carry out enhanced due diligence checks on any withdrawal request. This may include requests for additional documentation or a temporary hold on funds pending investigation.

5. Bonuses and Promotional Offers

ku988 offers a range of promotional bonuses to both new and existing players. All bonuses are subject to specific terms, wagering requirements, and time limits, which are communicated at the time the offer is presented.

• Welcome bonuses are available to new players upon their first qualifying deposit. Standard wagering requirements must be met before any bonus-derived winnings can be withdrawn. Wagering requirements and rollover conditions are specified in the individual bonus terms.
• Bonuses may not be transferred, exchanged for cash, or combined with other promotional offers unless explicitly stated. ku988 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Any attempt to exploit, abuse, or manipulate bonus structures — including through the use of multiple accounts, coordinated wagering patterns, or other systematic methods — will result in the forfeiture of the bonus and any associated winnings, and may lead to permanent account closure.
• Seasonal and event-based promotions, including those tied to events such as Eid, Pohela Boishakh, BPL, IPL, and ICC tournaments, are subject to additional terms communicated with each promotion.

6. Prohibited Activities

The following activities are strictly prohibited on ku988 and will result in immediate account suspension, termination, and potential legal action:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, place bets, or gain an unfair advantage over other players.
• Money laundering or using ku988 as a vehicle to transfer, conceal, or legitimise funds derived from unlawful activities.
• Collusion with other players, match-fixing, or any form of cheating intended to manipulate the outcome of games or sporting events available on ku988.
• Engaging in any activity that disrupts, damages, or places an unreasonable burden on ku988's servers, network infrastructure, or user experience for other players.

7. Responsible Gaming

ku988 is committed to promoting responsible gaming across all of its products and services. We provide a number of tools to help players stay in control of their gaming activity:

• Deposit limits: You may set daily, weekly, or monthly deposit caps on your account to help manage your spending. Contact our support team to activate these limits.
• Self-exclusion: Players who feel their gambling is becoming problematic may request a self-exclusion period of between 30 days and 12 months, or a permanent self-exclusion. Once activated, self-exclusion cannot be reversed for the duration of the selected period.
• Time-out periods: If you need a short break, you may apply for a cooling-off period of 24 hours to 30 days. During this time your account will be temporarily restricted from wagering activity.

8. Intellectual Property

All content available on ku988, including but not limited to software, text, graphics, logos, images, audio clips, game interfaces, and design elements, is the exclusive intellectual property of ku988 or its licensors and is protected under applicable intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from ku988 without the prior written consent of ku988.
• ku988 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms.
• Any unauthorised use of ku988's intellectual property constitutes an infringement and may result in civil and criminal liability under applicable law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ku988 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform or its services. This includes but is not limited to:

• Loss of profits, revenue, data, or goodwill resulting from your use of or reliance on the platform.
• Service interruptions, technical failures, network outages, or server errors that are beyond the reasonable control of ku988.
• Any losses arising from your failure to comply with these Terms or applicable law, including gambling-related financial losses sustained on the platform.

10. Privacy and Data Protection

ku988 takes your privacy seriously. Personal data collected during the registration and verification process is stored securely using SSL encryption and is processed strictly in accordance with our Privacy Policy. We do not sell, share, or transfer your personal information to unaffiliated third parties except as required by law or as necessary to provide our services (for example, payment processing partners).

By accepting these Terms, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team at [email protected].

11. Amendments and Governing Terms

ku988 may update these Terms at any time. The following principles govern how amendments work:

• Material changes will be notified via a prominent notice on the platform or by email to the address registered on your account. It is your responsibility to keep your contact details up to date.
• Minor clarifications, corrections of typographical errors, or changes mandated by law may take effect immediately without prior notice.
• Continued use of the ku988 platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account and cease all use of the platform.
• These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any applicable bonus terms, constitute the entire agreement between you and ku988 and supersede all prior representations, understandings, or agreements.

12. Contact and Support

If you have any questions, concerns, or disputes related to these Terms & Conditions, please contact the ku988 support team. Our team is available 24/7, 365 days a year, and is dedicated to resolving issues fairly, promptly, and professionally. You can reach us at [email protected].

ku988 strives to handle all player complaints with the utmost professionalism and fairness. In the event of an unresolved dispute, players may escalate their concerns through our formal complaints procedure, details of which are available upon request from our support team.